FAQ

a. Please email us at support@ezticketz.com for assistance.

a. After the purchase is completed, a confirmation email will be sent to the email address that you provided for each show. Print out that email and bring it to the show with a government issued ID. You are also able to show the ticket on your phone, though printed tickets are preferred.

a. You are able to assign ticket holders by logging in to your EZticketz account, clicking the account button, and clicking the "Assign Tickets" button. Enter the ticket holder's name, save, press print tickets. From there, you can either print, or save and send the tickets. Your tickets will be updated with the correct ticket holder's name.

a. First, try logging in to your EZticketz account, and clicking the account button. Your orders will all be displayed under the orders tab. If you do NOT have a EZticketz account, you can email us at support@ezticketz.com, and we can resend your order.

a.If the event is canceled, you will be fully refunded immediately, aside of service charges. Service charges are not refundable.

a. Like any ticketing service, if the act is the “headliner”, or main act on the show, money will be refunded. If the act that canceled is one of the supporting acts, refunds will not be issued.

a. All purchases are final. We do not offer refunds unless the event or headlining act has been canceled.